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LLM + RAG01 / 05
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- Years delivering SAP
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Since 2021
India, USA & MENA region
Across the SAP lifecycle
India · USA · NL · UAE · Qatar
Clients
Delivering across India, USA and the MENA region
A mix of public sector, research and enterprise clients in India — alongside long-running SAP programmes for power & utility majors across Qatar.
Umm Al Houl Power (UHP)
Teaming partner · Falcon Vision
A single partner across the SAP landscape — resolving long-standing SuccessFactors and Ariba issues inside short delivery windows.
Mesaieed Power (MPOWER)
Teaming partner · Falcon Vision
Cost-effective application management and delivery support — S/4HANA upgrade plus a tailored EHS Risk Management implementation.
Ras Girtas Power (RGPC)
Teaming partner · Falcon Vision
SAP application management for one of Qatar's largest IWPP cogeneration plants — 2,730 MW of power and 63 MIGD of water at Ras Laffan — covering plant maintenance, materials, HR and the finance stack under hard uptime constraints.
Our clients
Research institutes, public sector and enterprise
Start where you are
Three different conversations, depending on where you're standing
Most SAP partners present one journey. In practice the useful first step is completely different depending on what you're running today.
Still on ECC
You have a 2027 problem
Mainstream maintenance ends 31 December 2027. The first step is a readiness assessment that tells you what the move actually costs.
Check your readinessEvaluating the move
You need a decision you can defend
RISE, GROW, private or public cloud, greenfield or brownfield. We model it against your system and your numbers, independently.
See transformation servicesLive on S/4HANA
You want more from what you have
AMO services, Innovation Hub, clean-core extensions and the SAP AI capabilities already in your licence.
See how we run itOur signature product
APxOps —continuousSAP visibility.
Centralise system health, security and integrations in one unified dashboard. Near-real-time telemetry, threshold alerts and AI-assisted diagnostics across every SAP touchpoint you run.
System Performance & Basis Health
CPU, memory, database and queue telemetry — with threshold alerts and AI-assisted diagnostics on top.
- CPU
- Memory
- Database
- Queues
- Background jobs
- Locks
- Runtime errors
Security & Access Intelligence
Role, profile and privileged-access intelligence with historical insight — audit evidence without the lead time.
- Roles
- Access exceptions
- Profiles
- User activity
- Privileged access
Integration & IDoc Health
Inbound and outbound IDoc traffic, RFC health and queue depth — one place, not seven transactions.
- Processing errors
- RFCs
- Stuck IDocs
- Inbound IDocs
- Outbound IDocs
- Queue health
What APxOps delivers
- Automated monitoring
- Threshold alerts
- AI-assisted diagnostics
- Historical insights
- Customisable views
- Flexible deployment
What we deliver
Ten services acrossthe SAP lifecycle
From greenfield programmes to L2/L3 AMO support, with Innovation Hub and the AI practice sitting across everything.

SAP Lifecycle Management
Greenfield, brownfield, migrations, conversions and upgrades.
Explore
Transformation Services
S/4HANA, BTP LCNC & pro-code, RPA, Clean Core adoption.
Explore
AdvisoryInnovation Hub
Digital transformation roadmap and business case creation.
Explore
Product Development & Deployment
SMEs across SAP and AI building industry-ready products.
Explore
Technical & Functional SME Shared Pool
Dedicated or shared access to our full SAP bench.
Explore
Test Automation
CBTA, Tosca Tricentes, Selenium automated testing.
Explore
SignatureSAP AMO Services
L1.5 / L2 / L3 incident, SLA and quality support.
Explore
Customer Engagement & Success
CSM for stakeholders, SD team for smooth delivery.
Explore
Continuous Improvement
Ticket-effort reduction, governance and process optimisation.
Explore
NewArtificial Intelligence
SAP AI, Joule and native AI product development.
ExploreOur portfolio
Three engagement modes,one SAP capability stack
Consult, implement or support — the same bench, the same quality bar, across every SAP module and platform you run.
Consult
Process consulting, value assessment, PoCs and short-horizon mini-projects — where the useful first move is a decision, not a build.
- Readiness checks
- Value & ROI modelling
- Clean-core assessments
- PoCs & mini-projects
Implement
Programme delivery against a signed scope — greenfield, brownfield or conversion — plus integration development and upgrades.
- S/4HANA conversions
- Greenfield & brownfield
- Upgrades & migrations
- Integration development
Support
Application management and maintenance against defined SLAs, with the Innovation Hub layering continuous improvement on top.
- L1.5 / L2 / L3 AMS
- SLA governance
- Continuous improvement
- Innovation Hub
Business process excellence
Data & analytics
- SAC
- BI / BW
- BO
- DataSphere & BDC
- ETL / ELT
- Embedded Analytics
- SAP AI / ML
Enterprise modules
- Finance (FI, CO, FSCM)
- Logistics (MM, PP, EAM, QM)
- Sales (SD, GATP, LE, TM)
HCM
- Core HR & Payroll
- Talent Management
- HR Analytics & Experience
Technical foundation
- ABAP & Fiori
- ABAP RAP
- Basis
- Security
- API
- HANA
- CDS
- PI / PO
- Workflow
Platform & cloud
- BTP
- SAP Build
- CAPM & RAP
- S/4HANA Cloud
- SuccessFactors
- Ariba
- Signavio
GDC Enablement
Build your owncaptive SAP delivery centre— with our bench.
A six-step build-operate-transfer model that gets a captive GDC running in India in weeks, not quarters — on our bench, under your eventual control.
Set-up & compliance
Entity structuring. SEZ / STPI / GIFT City routing. Statutory + payroll.
Talent sourcing
APx bench across S/4HANA, SuccessFactors, BTP, AI/ML and RPA.
Delivery hubs
Pune delivery hub. Timezone coverage for APAC, MEA, Europe, N. America.
Build-operate-transfer
APx builds and runs the GDC, transitions ownership on your timeline.
Governance & quality
Structured onboarding, SLA governance, continuous quality assurance.
Local ecosystem
HR, finance and legal partner network in India for a fast stand-up.
Deep industry experience
Eight sectors,one delivery standard
The specifics change by industry. The standards, documentation and people on the keyboards do not.

Manufacturing
Production planning, shop-floor integration and maintenance.
See how we deliver here
Automotive
Supply chain, dealer management and connected vehicle data.
See how we deliver here
Retail & CPG
Inventory, demand forecasting and omni-channel operations.
See how we deliver here
Energy & Utilities
Asset management, mobile work orders and outage handling.
See how we deliver here
Life Sciences
Validated systems, batch genealogy and compliance.
See how we deliver here
High Tech (HTEC)
Platform, subscription and services revenue models.
See how we deliver here
BFSI
Core finance, regulatory reporting and risk controls.
See how we deliver here
Agriculture
IoT telemetry, irrigation automation and field decisions.
See how we deliver hereWhy APx
Innovation at the core,partnershipin every delivery.
Five pillars that shape how we partner with clients — from the first advisory conversation through to a multi-year AMS run.
01The signature pillar
Innovation
We stay at the forefront of SAP technology trends — ensuring access to the latest tools, features and best practices from day one. When you partner with us, you aren't just investing in services; you're investing in the future of your business.
Client-centric approach
We prioritise client objectives and deliver customised solutions aligned to the business strategy — not the catalogue.
Expert team
SAP-certified professionals with extensive experience across modules, cloud, BTP and the full technical stack.
Reliability
Dependable, consistent support. We understand the critical role SAP plays in daily business operations.
Quality assurance
Rigorous quality control, structured onboarding and audit-ready documentation across every engagement.
What we stand for
Our Purpose, Vision and Values
The principles that define who we are, guide how we work and shape the value we create for our clients, people and partners.
Our vision
To pioneer the future of intelligent enterprises through SAP, cloud and AI.
Our mission
The trusted digital transformation partner delivering measurable, sustainable value.
Our values
Innovation · Learning · Customer Success · Excellence · People · Integrity.
Solutions catalogue
Eleven accelerators,built from real tickets
Each solution came out of a real AMS engagement — a problem we saw enough times to productise. All run on your landscape, on our licence, or hybrid.
Category 01
Monitoring & operations
SAP Basis Monitoring
Actionable health-check insights with customisable dashboards, advanced filtering and multiple view modes — the core of APxOps.
SAP alert and incident bots
Long-running jobs, open client monitoring, CRM VMC cleanup, custom-table authorisation, failed-job re-run, queue unlocking and failed outputs — bots that fire, notify and raise ITSM tickets automatically.
Category 02
AI assistants
AI user self-help bot
LLM + RAG assistant trained on SAP, SharePoint, ServiceNow and help.sap.com — resolves routine issues before they become tickets.
AI knowledge-transition assistant
Pre-trained bot for the SAP transition questions that get asked every project. Pulls answers from the client KEDB, SAP and ITSM.
Purchasing AI bot
Detects PO delivery delays, informs the purchaser and recommends alternatives — alternate supplier, stock in other plants, STO/PO rework.
Teams bot (Azure Bot)
Azure Bot integration pulling SAP sales, procurement and stock data directly into a Teams channel for the people who live there.
Category 03
Process automation
RPA for SAP user administration
Tracks user-registration requests via Teams Approvals, logs in SharePoint and auto-registers in SAP with evidence captured — hours out of Basis consultants’ day.
Email approvals for SAP POs
Approve or reject purchasing documents from an email client — reducing lead time and chase effort for POs and requisitions.
Mass upload accelerators
SAP-friendly mass upload for sales (SO, quotations, billing, deliveries), purchasing (POs, requisitions, incoming deliveries, GRN, invoices) and finance accounting documents.
Automated ITSM incidents from SAP errors
Raises an ITSM ticket directly from a SAP business error — attaching the full error payload or a screenshot — no manual re-keying.
Category 04
Clean core & S/4HANA
S/4HANA Situation Handling
Ready-to-use Situation Handling for procurement, sales, supply chain and finance — Invoice Blocked, Payment Advice Skips, Supplier Delivery Deficit, MRP Exception, STO Overdue, PO Delayed.
How we deliver
Two methodologies,one accountable team
Our AMS approach and our product development approach — each with the Innovation Hub sitting across them, so the people shaping the roadmap are the people delivering against it.
Foundation to Innovation,in one agreement
Foundation
Stabilised AMS operations, ITIL processes, SLA governance.
Transformation
S/4HANA, BTP, clean-core extensions and integration.
Innovation
AI, automation and process reinvention — Innovation Hub led.
Five phasesfrom idea to live operation
- 1
Discover
Discovery workshops with IT and business to identify automation and product opportunities.
- 2
Prepare
Requirements, tools, costs, expected outcomes and ROI.
- 3
Explore
Mock-up and design review, sign-off on scope and gaps.
- 4
Realise
Infra and tools ready, agile iterations to the deliverable.
- 5
Deploy & Run
Deployment with continuous monitoring and tuning.
Innovation Hub works alongside the product-development team.
Beyond SAP
We also build hardware, software and agritech platforms
Four IoT and agritech platforms developed in-house with agricultural research institutions — weather telemetry, irrigation automation, mechanisation mapping and field decision support.

Our partners
Three primary partners,two teaming partners
A global ecosystem spanning USA, India, Netherlands and Qatar — the backbone of our cross-border delivery model.
Primary partners
PN Automation
USA
Technology & automation for enterprise and government systems.
Parth Infotech
India
Enterprise IT and digital transformation, SAP-led solutions.
IT YNR
Netherlands
Global SAP S/4HANA consulting and system integration.
Teaming partners
Ready when you are
Ready to take your SAP systems forward with APx?
A system, a deadline, or just a question. We'll come back with a straight answer — and if we're not the right fit, we'll say so.










